Practitioner of Operational Excellence

(City & Guilds Assured)

Cut losses, stabilise flow, and build capability—delivered in small cohorts with leadership alignment and coaching.

Best Fit

For plants and operations teams that want measurable performance gains and lasting capability, without creating consultant dependency.

How the Cohort Model Works

The model below shows a typical approach with small cohorts of 5-10 people.

1) Align leadership on “The Why” (Week 0-1)
Short workshop to define the business need, what good looks like, target KPIs, and how we’ll measure results.

2) Launch the cohort (Week 1)
5-10 learners start the online pathway; we set expectations, milestones, and how projects link to your goals.

3) Learn → apply on the job (Weeks 2-8)
Short e-learning modules + job aids; each learner runs a real improvement project tied to your targets.

4) Coaching & cadence (Weeks 3-10)

• Cohort coaching: group sessions to unblock progress and share wins.

• Leadership coaching: practical support for supervisors/managers to embed the new routines.

• Optional 1:1 coaching for tricky projects.

5) Assess & certify (Weeks 10-12)
Final checks, project evidence, exam. Earn City & Guilds Assured recognition and digital badge.

Book a 30 minute, call here to share your current challenges and discover how we can support you to beat your targets. Increase your organisational capacity with minimum disruption to your operations.

Join us for a firendly, no obligations chat.

What’s Included (Team Edition)

• 5–10 licences for Practitioner of Operational Excellence (self-paced)

• Leadership alignment workshop (define the why, KPIs, governance)

• Cohort coaching sessions (group)

• Leadership coaching to make routines stick

• Project templates & job aids for rapid application

• Assessment & certification (City & Guilds Assured; digital badge)

Outcomes You Can Expect

• Setup time reductions that unlock weekly capacity

• Lead time cut from days to hours

• Visible OEE / throughput uplift and improved right-first-time

• Teams using common methods and language, improvements that hold

• Leaders confident running daily / weekly reviews and problem-solving

For Individuals (Self-Paced)

Prefer to enroll yourself? Take the full programme online, complete the assessment, and earn the City & Guilds Assured credential.

Frequently Asked Questions

Ideal cohort size?

5-10 learners per cohort.
 

Time commitment?

~30 hours of self-paced learning plus a practical project.
 

Do we need a live project?

Ideally, each learner applies the tools to a real improvement. However, for individual learners there is a template project you can complete at home.

Can you support multiple sites / languages?

Our programme is ideal for multiple sites, aligning standards across locations. Currently, the program is only available in English. However, we are happy to discuss translating to other languages (subject to additional fee)
 

How do we start?

We’ll align on the why, confirm the cohort, dates, and coaching cadence.

Want to Learn More About Our City & Guilds Assured Practitioner Programme?